Frequently Asked Questions

• What does Baby Recall Tracker do?

  Baby Recall Tracker helps you keep a monitored list of baby and child-related products, then checks that list against recall sources so you can review possible matches from your dashboard.

• How do I check if my car seat is recalled?

  Find the car seat brand, model name, model number, and manufacture date on the seat or base label. Then search official recall sources and manufacturer recall pages. You can also save the car seat in Baby Recall Tracker so it can be included in future possible match checks.

• What products and items can it track?

  You can track baby and child-related products such as car seats, cribs, strollers, formula, baby food, sleep products, toys, clothing, medicine, and household safety items. You stay in control of what is saved and actively monitored.

• What email information does it use?

  With Tracking+, Baby Recall Tracker reads purchase-related details, such as order confirmations and shipping messages, so eligible baby, child, and parenting items can be automatically added to your saved list. You can also add products manually, by barcode, or by uploading or taking a packaging photo.

• Which inboxes can I connect?

  Baby Recall Tracker supports Google/Gmail and Microsoft Outlook connections. You can connect more than one inbox from the Account page and choose which connected source to use when starting a 30-day catch-up scan.

• How far back does email scanning look?

  During setup, an optional Tracking+ 30-day catch-up scan checks supported connected mailbox folders, including Inbox and Trash where supported, and automatically adds eligible items from recent purchase-related messages. If automatic tracking is enabled, daily scans keep adding eligible new purchases from connected email. Baby Recall Tracker currently checks against recall records available in our system, including recalls published on or after December 1, 2025. We continue expanding coverage over time.

• Can I skip the 30-day catch-up scan?

  Yes. If you choose Not now, daily tracking can start from that point forward. You can run the 30-day catch-up scan later from Account > Connected Tracking Sources.

• Can I add products manually?

  Yes. Free accounts can save up to five products by manual entry, barcode scanning, or packaging photo. Tracking+ adds automatic item creation from eligible connected Gmail or Outlook purchase-related emails, unlimited saved products, 30-day inbox scans, and no ads.

• Can I add items by barcode?

  Yes. Barcode scanning is included with both Free and Tracking+. You can scan UPC/EAN codes with your phone camera, review the prefilled product details, and edit anything before saving.

• Can I add items by taking or uploading a photo?

  Yes. Photo item entry is included with both Free and Tracking+. You can take or upload a packaging photo. We extract suggested details using AI, then you confirm or edit before the item is added.

• How are photos handled when I use photo add?

  Photos are used to suggest item details for your review before saving. The item details you confirm are saved to your account. Raw photo uploads are not kept longer than needed to process the request.

• What if barcode or photo suggestions are wrong?

  You can always edit product name, retailer, UPC, and model number before saving. If a lookup does not find a match, you can still add the item manually.

• Will manually added, barcode, and photo items be checked for recalls?

  Yes. Once saved, manually added items, barcode-scanned items, and packaging-photo items are included in your tracked items and are eligible for future recall matching.

• Are barcode and photo item intake features included on all plans?

  Free accounts can save up to five products by manual entry, barcode scanning, or packaging photo. Tracking+ adds unlimited saved products, automatic item creation from connected Gmail or Outlook purchase-related emails, connected-inbox scan controls, and no ads.

• Where does recall information come from?

  We monitor multiple recall sources, including U.S. federal sources such as CPSC, FDA, USDA, and NHTSA. When available, alerts include links to official recall notices.

• How quickly will I see a new recall alert?

  Recall checks run automatically every day. New recalls are usually reflected during the next scheduled scan, although timing can vary depending on when the recall is published. Running a manual scan may find a new recall sooner if it was announced before the next daily scan.

• Will this catch every recall?

  No recall-monitoring tool can guarantee that it will catch every recall or safety notice. Baby Recall Tracker is a monitoring aid designed to help reduce missed recalls, but you should always review official recall notices and follow manufacturer or agency instructions.

• How does matching quality stay accurate over time?

  We use automated matching, AI-assisted review, user feedback, and quality checks to improve recall matching over time. You can also mark incorrect matches, which helps reduce similar false alerts in the future.

• How are alerts delivered?

  You can always view alerts in your dashboard. If email notifications are turned on, you can receive recall alerts and optional daily or weekly summary emails.

• What is the Family Safety Snapshot?

  The Family Safety Snapshot is the dashboard summary of active recall matches, common-item recall alerts, review queue items, and tracked-item activity. It updates as you mark alerts seen, mark a match as not a match, add items, remove items, or finish scans.

• What are common-item recalls?

  This list shows recalls from the past year for commonly used items, including formula, child medications, cribs, strollers, and car seats. They are shown even when the product is not already in your tracked items, so you can quickly review broad child-safety recalls.

• Can I remove or update tracked products?

  Yes. You can update item details, remove an item completely, or move it out of active dashboard monitoring into the ignored review area. This keeps alerts focused on products that still matter to your household.

• What should I do if a tracked item or recall match is wrong?

  Use Report bad detection when an item was incorrectly detected, or Mark as not a match when a recall does not apply to the item. Those actions remove the incorrect alert from active counts and help improve future matching.

• What is the item review page?

  The item review page lets you manage items that need review, items you approved, items the tracker ignored, and items you ignored. Tracking an item from review adds it back into active recall monitoring.

• Why am I asked to review certain items?

  Some product names are unclear or incomplete and need your input before the app can classify them confidently. Your decisions improve alert quality, reduce false matches, and keep monitoring accurate over time.

• Can I change review decisions later?

  Yes. Items you approve or ignore can be moved back into review later if your preference changes. You remain in control of what stays actively monitored.

• Can I delete my data or account?

  Yes. From the Account page, you can delete your account data or delete your account entirely. Account deletion removes your user record, tracked items, recall match history, email connection records, stored OAuth tokens, ingestion audit data, and notification preferences. Active web Stripe subscriptions are automatically canceled. App Store and Google Play subscriptions are managed and canceled in the subscription settings where they were purchased. If you cannot access your account, email contact@babyrecalltracker.com from the address on file.

• What happens if I disconnect an email account?

  Disconnecting removes the stored connection for that inbox. You can also choose to disconnect and delete data that came only from that connection. Data shared from another connected inbox or added manually is kept.

• Is this a government service?

  No. Baby Recall Tracker is an independent product that references official recall sources. It is not operated by a government agency.

• How is my data protected?

  We protect your data using encrypted connections, secure storage practices, access controls, and ongoing security checks. Sensitive connection tokens are encrypted at rest. You can read more on our Security & Trust page. No online system can guarantee absolute security, but we design Baby Recall Tracker with privacy and security as core priorities.

Popular recall checks

These public guides explain how recall monitoring works, how to get notified about future baby recalls, and what details matter when comparing official recall notices.